Right to cancel

You have the right to cancel this contract within 14 days without giving any reason

The cancellation period will expire after 14 days from the day on which you acquire, or a

third party other than the carrier and indicated by you acquires,physical possession of the last lot or piece.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, or e-mail).


Please send to:


Diepesteeg 40
6994CD De Steeg
The Netherlands
E-mail: sales@jvl-europe.com

You can also electronically fill in and submit the form on our website. You will find it here.

If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation by e-mail without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

If you cancel this contract, we will reimburse to you all payments received from you.
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you any goods supplied.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not

incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

We do not reimburse the direct costs of returning the goods